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Tech Take Back Box

What is the Tech Take Back Box?

The Tech Take Back Box is a service that allows you to recycle old and unwanted electronics safely and sustainably. Simply fill the box with eligible electronic and technology items and send it back to us using the provided shipping materials.

What can I put in the Tech Take Back Box?

We accept the following items:

What items are NOT accepted in the Tech Take Back Box?

We cannot accept the following due to safety and processing limitations:

Can I send loose batteries?

No, loose household or lithium batteries cannot be shipped due to safety risks. Lithium batteries, when contained within devices like laptops or phones, are safe for transport, but loose or damaged batteries (e.g., swollen or visibly compromised) are

Can I use my own box to ship items?

No, only the provided Tech Take Back Box can be used. This ensures compliance with UPS regulations for shipping hazardous materials and maintains traceability of items through our secure chain of custody. Additionally, personal boxes may lead to the

What condition does the e-waste need to be in?

We accept tech items in any condition—whether they are new, gently used, cracked, or broken.

How much does it cost to use the Tech Take Back Box?

Small Tech Take Back Box: $20, which holds up to 5 lbs and earns you 30 TrashieCash. Medium Tech Take Back Box: $25, which holds up to 10 lbs and earns you 40 TrashieCash.

What is the size and weight limit for the Tech Take Back Box?

The weight limits for each size of the Tech Take Back Box are as follows:

How does the shipping process work for the Tech Take Back Box?

Each Tech Take Back Box comes with a prepaid shipping label, two lithium battery stickers for safety, and all necessary packaging materials. Be sure to attach both lithium battery labels to the outside of the box before shipping.

What happens to my data?

Using advanced sanitization processes, we permanently erase data in compliance with the strictest standards, including DoD 5220.22 and NIST 800-88. This ensures complete data security while allowing assets to be securely refurbished and resold.

Why can’t certain items be accepted in the Tech Take Back Box?

Some items pose safety risks, such as loose lithium batteries or specific hazardous materials. Others may not fit our processing capabilities or compliance regulations.

Where is the e-waste recycling done?

All recycling and data destruction happen in the U.S., using advanced in-house shredding systems to recover valuable materials like steel, copper, and plastics. We prioritize in-house processing in North America to ensure the highest levels of securi

Why does 85% of e-waste end up in the trash?

E-waste ends up in the trash due to a lack of awareness about recycling programs, limited access to proper facilities, and concerns about data security. Many people find it more convenient to discard electronics than to recycle them, often underestim

What happens if I lost the QR Code insert to register my Tech Take Back Box?

If the QR Code insert included in the Tech Take Back Box is lost or thrown out, you can contact our customer service team at [email protected] for a new one.

Do I need to put the lithium battery stickers on the Tech Take Back Box?

Yes, please put both lithium battery stickers included in your package in a visible location on the outside of your Tech Take Back Box. The stickers should be put on the box, no matter what the contents are. If your stickers have been lost or thrown

Should I remove phone cases, laptop cases, or any external protectors from my electronics before transit?

YES, and these are a couple of reasons why it is important:. Recycling Efficiency: E-waste recycling facilities typically focus on extracting valuable materials like metals from the electronics. Plastic cases are often not recyclable in the same proc