Why are boxes unavailable?Updated 2 hours ago

We’re currently transitioning our shipping carrier network, and box orders and returns are temporarily unavailable while we get new shipping options in place. This includes both physical and digital/BYO boxes for members and non-members.

We’re actively working to restore box availability and expect additional shipping options to become available by the end of September.

If you previously generated a UPS shipping label for a box that hasn’t been returned yet, please do not use that label. You’ll be able to access updated return information once a new shipping option becomes available.

This is a temporary pause, and we really appreciate your patience while we work to bring box options back!